A brand new safe entry and ordering system designed to help hospitality venues safely welcome back guests has launched ahead of the planned opening of the industry next week. Swoope Eat is a direct response to the challenges posed by social distancing and packed with features to help venues safely navigate the need to operate at a reduced capacity, register guest information and handle table ordering with no contact, fewer staff interactions and digital payments.
Bars, restaurants, cafes and other hospitality venues can use Swoope Eat to offer timeslots to customers. Booking in advance allows managers to control capacity and gives diners the confidence to return, knowing they can enter safely in respect of social distancing guidelines.
In addition to booking entry slots, Swoope Eat puts venues back in control with the unique ability to create premium pricing for peak times and sporting events. Premium pricing can be made at hourly or day level, giving venues the ability to generate extra revenue to cover the cost of remaining COVID-19 secure and plugging some of the shortfall caused by the reduced capacity requirement.
Once safely inside the venue, customers can continue to use Swoope Eat to manage their experience, with contactless ordering from branded menu pages for food and drink. There’s no need to touch a menu or create throwaway menus and customers can pay instantly from their device with a digital receipt after ordering, reducing staff and customer contact for increased safety and peace of mind.
Swoope Eat is the brainchild of Lee Nazari, a hospitality industry veteran. He said, “I have lived and breathed the hospitality sector from a young age and understand the unique challenges that the industry is now facing. The need to invest in extra cleaning and safety measures while also strictly limiting customer numbers poses a number of practical barriers.
“I designed Swoope Eat to help businesses navigate these troubled times by building back confidence with customers, and staff. The system effortlessly manages all of the things the guidelines say you must do as an operator, taking the guesswork out of admitting guests and managing bookings. Pre-booking for entry is one of the standout features, along with the option to create custom pricing for peak times.”
To help venues increase demand and win back local customers, the Swoope Eats system also includes a rewards program and the ability to market upcoming events to guests. Diners won’t need to download an app, as the interface runs directly from the web on any mobile device.
Swoope Eats is available free to hospitality businesses until 04 July, 2020 with no contract required.
To find out more, visit www.swoopeat.com.